Privacy Policy
Last updated:August 4, 2025
1. Data we collect
We collect and store the following information when you register or use our platform:
- Personal details: First name, last name, email address, and password.
- OAuth: If you choose to sign up or log in using Google or Facebook, we collect only the minimum necessary data (e.g., name, email).
- Shop information: Country/region for store visibility and filtering.
- Product data: Information you provide to create your virtual products and galleries.
- Payment-related data (Maker Online only): For users of our Maker Online platform, Stripe may collect additional personal and payment data required to process payouts.
2. How We Use Your Data
- To operate and improve VRon and Maker Online services.
- To allow you to create and manage virtual galleries, shops, and content.
- To provide customer support and respond to your inquiries.
- To enable store discoverability based on region.
We do not sell or share your data with third parties outside of service providers necessary for operating the platform (e.g., Stripe for payments, hosting providers).
3. Legal Basis for Processing
Our processing of your personal data is based on:
- Your consent (Art. 6(1)(a) GDPR)
- Performance of a contract (Art. 6(1)(b))
- Our legitimate interest (Art. 6(1)(f)), such as improving and securing our platform
To exercise your rights, please contact us via the Contact section of the site.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law (e.g., tax or accounting regulations).
5. International Data Transfers
Some of our service providers (e.g., Stripe, hosting providers) may process data outside the European Union. We ensure adequate data protection through Standard Contractual Clauses or equivalent safeguards in accordance with GDPR.
6. Cookies and Tracking
If our platform uses cookies or similar technologies, we inform users upon their first visit. You can manage your cookie preferences at any time. We may use cookies to:
- Enable platform features
- Track performance and errors
- Analyze anonymized usage patterns (e.g., via analytics tools)
A detailed Cookie Policy will be available if applicable. In edit mode, VRon uses Google Analytics and potentially other analytics tools to improve quality and fix bugs.
7. Your Rights
You have the right to:
- Request access to the data we store about you
- Ask for correction or deletion of your personal data
- Withdraw consent at any time (note: this may limit platform functionality)
- Object to data processing in certain cases
- Request data portability (receive a copy in a machine-readable format)
To exercise any of your rights, please contact us via the Contact section of the site.
8. Shopify Integration
If you use our Shopify plugin, we collect and store:
- Your Shop name (for identification purposes)
- A secure Shopify access token that allows us to access your product catalog on your behalf
We do not use your access token for any purpose outside of providing the VRon integration, and we never share it.