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Privacy & Terms

Last updated: August 4, 2025

These terms and conditions govern the rights and obligations for using VRon's services, provided by Thomas Neusser Mechatronik (Austria). These terms apply exclusively to VRon's services and supersede any conflicting terms.

Privacy Policy

1. Data we collect

We collect and store the following information when you register or use our platform:

  • Personal details: First name, last name, email address, and password.
  • OAuth: If you choose to sign up or log in using Google or Facebook, we collect only the minimum necessary data (e.g., name, email).
  • Shop information: Country/region for store visibility and filtering.
  • Product data: Information you provide to create your virtual products and galleries.
  • Payment-related data (Maker Online only): For users of our Maker Online platform, Stripe may collect additional personal and payment data required to process payouts.

2. How We Use Your Data

  • To operate and improve VRon and Maker Online services.
  • To allow you to create and manage virtual galleries, shops, and content.
  • To provide customer support and respond to your inquiries.
  • To enable store discoverability based on region.

We do not sell or share your data with third parties outside of service providers necessary for operating the platform (e.g., Stripe for payments, hosting providers).

3. Legal Basis for Processing

Our processing of your personal data is based on:

  • Your consent (Art. 6(1)(a) GDPR)
  • Performance of a contract (Art. 6(1)(b))
  • Our legitimate interest (Art. 6(1)(f)), such as improving and securing our platform

To exercise your rights, please contact us via the Contact section of the site.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law (e.g., tax or accounting regulations).

5. International Data Transfers

Some of our service providers (e.g., Stripe, hosting providers) may process data outside the European Union. We ensure adequate data protection through Standard Contractual Clauses or equivalent safeguards in accordance with GDPR.

6.Cookies and Tracking

If our platform uses cookies or similar technologies, we inform users upon their first visit. You can manage your cookie preferences at any time. We may use cookies to:

  • Enable platform features
  • Track performance and errors
  • Analyze anonymized usage patterns (e.g., via analytics tools)

A detailed Cookie Policy will be available if applicable. In edit mode, VRon uses Google Analytics and potentially other analytics tools to improve quality and fix bugs.

7. Your Rights

You have the right to:

  • Request access to the data we store about you
  • Ask for correction or deletion of your personal data
  • Withdraw consent at any time (note: this may limit platform functionality)
  • Object to data processing in certain cases
  • Request data portability (receive a copy in a machine-readable format)

To exercise any of your rights, please contact us via the Contact section of the site.

8. Shopify Integration

If you use our Shopify plugin, we collect and store:

  • Your Shop name (for identification purposes)
  • A secure Shopify access token that allows us to access your product catalog on your behalf

We do not use your access token for any purpose outside of providing the VRon integration, and we never share it.

Terms of Service

1. What We Offer

VRon is an online platform that lets users create, customize, and share immersive 3D galleries, virtual worlds, and online shops (Maker Online). Each user can create a personal profile and manage multiple VRon projects. Some services, like shop functionality, may only be available in specific packages or regions.

2. User Responsibilities

By using VRon, you agree to:

  • Be at least 16 years old (18+ for online shop operation).
  • Provide accurate and up-to-date information.
  • Keep your login credentials confidential.
  • Use VRon for lawful purposes only.
  • Respect the rights of others and comply with copyright and privacy laws.
  • Ensure your website includes legally required disclosures such as Impressum.
  • Not misuse emails, mass-mailing features (>200 recipients prohibited), or embed free sites externally.

Violations may result in suspension or termination.

3. Service Availability & Limitations

While we strive for uptime, outages may occur due to maintenance or external factors. Free features may be discontinued at any time. Paid plans include 98% uptime target (excluding maintenance).

4. Payments and Fees

Paid services are billed in advance via Stripe or another listed provider. Contracts auto-renew unless canceled 1 month (annual) or by term-end (monthly). Refunds are not granted after cancellation unless required by law.

5. Content and Conduct

You are responsible for all content you publish. You may not post or promote: illegal content, hate speech, unlicensed gambling, CBD/alcohol/tobacco, scams, or infringing materials.

6. Account Suspension and Deletion

Your account or site may be suspended for violations or missed payments. Free sites inactive for 180+ days may be deleted. Back up your data regularly.

7. Refund and Cancellation

Cancel subscriptions in your dashboard. No refund for unused time. Up- or downgrade your plan anytime; costs are prorated.

8. Third-Party Services

Some features rely on third parties (e.g., analytics, payment, external widgets). Their use is at your own risk and governed by their own terms and policies.

9. Legal Responsibility

We are liable only in cases of intent, gross negligence, or personal injury. In all other cases, liability is limited to the annual fee for your subscription.

10. Governing Law

These terms are governed by Austrian law. Vienna is the place of jurisdiction. The UN Sales Convention is excluded.

11. Changes to Terms

We may change these terms with 6 weeks' notice. Continued use after this period implies acceptance. If you object, we may terminate your contract.